Got a new iPhone5 for the (not so) little one. And the most interesting part was activation. The AT&T web site is very counter intuitive.
- It will ask you for an Order Number from the packing slip, but the number in packing slip is not right
- It will ask you to open the battery cover – am not even sure iPhone has a battery cover, so don’t ruin the iPhone.
- The good news is that the information an activation needs are all readily available, but the AT&T web site confuses the issue.
You will need four pieces of information:
- Order Number (17 digits) & Activation Number (11 digita) – These are not in the Packing slip but they are in the e-mails titled “AT&T Order Received” & “AT&T Order Shipment Notification” from AT&T Online Services. Buried in the e-mail under Activate Your service, you can see both these pieces of information.
- [xi/9/xiii] Same for iPhone 5S as well.
- In my case the activation number expired after 30 days ! Because the iPhone 5S Gold 64Gb was shipped month after I ordered it.
- The web site will tell you to call the number between 8:00-6:00 EST. Actually it is automated ! So you can call anytime. Am not sure why they ask us to call between human working hours. Don’t they know that machines do not sleep ?
- IMEI Number & Smart Chip ICCID – AT&T will ask you to do all kinds of things to get to these numbers. Forget all the gymnastics. In iPhone 5, Settings-General-About. viola ! IMEI (15 digits) & ICCID (20 digita) are displayed just above Modem Firmware.
- [xi/9/xiii] Works for iPhone 5S as well
So easy and intuitive, once we know where to look for !
BTW, the activation can take upto 3 hrs. And don’t forget to cycle the power. I waited for 3 hrs and nothing happened. But when I called the support number, it instructed me to turn the power off and on . Viola ! The iPhone came alive !
- [xi/9/xiii] For iPhone 5S it was almost instantaneous
Cheers & enjoy the iPhone. As always, it is a phenomenal device …